Returns Policy


Each order is audited and checked for accuracy prior to leaving FS_ORTHO

It is the responsibility of the customer to notify FS_ORTHO of any discrepancies within one week of receipt/delivery.

FS-ORTHO products are guaranteed to meet specifications and be free of defects in workmanship and materials. Returned products will be replaced or repaired at our discretion provided there is no evidence of abuse, misuse or un-serviceability due to wear from prolonged use. This policy presumes all instruments are used under normal operating conditions, established techniques and cleaned properly after each use.

Returnable items:

·         Unused products in sealed (unopened), original packaging may be returned for a credit or refund (if pre-paid) within 30 days of receipt. Returned items after 30 days of receipt will receive a merchandise credit (with the exception of instruments

·         Returned items that are not in their unopened, original packaging and have not been autoclaved or have been present in the surgical field.


Please send all returns to:

FS_ORTHO Returns Department

FS-ORTHO Small industrial estate Kacha Shahab pura road 51310,

 Sialkot  , Pakistan

Tell    : +92-52-3558678

Email :


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